Case Study: Architectural Review & Modernization Recommendations for a Leading EdTech Provider

A global EdTech software company serving more than 1,900 school districts and municipalities sought an expert architectural assessment to stabilize and modernize its core systems. The organization provides K–12 student management, HR, and financial management solutions with ~$136M in annual revenue.

Connective’s Architecture and DevOps specialists were brought in to conduct a deep architectural review after the client’s deployment processes began failing consistently, resulting in operational disruptions and lack of platform reliability. Previous customizations made over years of rapid growth had created complexity that their internal teams—and even Microsoft—struggled to support.

The client faced ongoing deployment failures and system instability that hindered daily operations and limited their ability to scale. Their technology leaders needed an unbiased, expert assessment to identify root causes and create a roadmap for stabilizing and modernizing their environment.

Connective deployed a senior Architecture and DevOps team to perform a comprehensive review of the client’s cloud architecture, deployment processes, and underlying system interactions. This included:

• Evaluating current-state architectural patterns and configuration

• Analyzing DevOps pipelines and deployment workflows

• Identifying systemic issues contributing to recurring failures

• Recommending an actionable modernization plan with prioritized remediation steps

Connective isolated several architectural and process-level factors contributing to repeated deployment issues and broader system instability. We delivered:

• A clear set of targeted initiatives to reduce failure risk

• Recommendations for iterative modernization that the client could execute internally or in partnership with Connective

• Structural improvements aligned to long-term scalability and operational resilience

The review equipped the client’s technical team with the clarity and direction needed to stabilize their platform and confidently plan for sustainable future growth.