Modernizing a Revenue-Generating Food & Nutrition Management Platform for Senior Living Facilities

A large enterprise serving senior living facilities engaged Connective to modernize a revenue-generating food and nutrition management platform and accelerate feature delivery. Embedded engineers enhanced a React-based application, integrating new resident and tray card functionality with existing back-end services. These improvements replaced manual workflows, improved accuracy, and reduced operational effort for facility staff. The result was faster delivery on customer commitments, improved usability, and stronger support for revenue and retention.

Senior living facilities face increasing pressure to deliver safe, compliant, and varied meal options while managing complex dietary restrictions, allergies, and resident preferences. Many facilities relied on manual, spreadsheet-driven processes to manage menus, residents, and meal tray instructions—leading to inefficiencies, errors, and operational strain.

At the same time, the client had overcommitted to delivering new features to its customer base on an aggressive timeline. Internal teams were under pressure to ship functionality quickly while continuing to support a growing, customer-facing platform that directly generated revenue.

The organization needed experienced engineering support to help modernize the application, accelerate feature delivery, and improve the day-to-day workflows for end users.

Connective embedded experienced engineers into the client’s product team to support rapid feature delivery and front-end modernization while integrating with existing back-end services and data models.

Our work focused on:

• Enhancing a React-based front-end for a complex, multi-tenant enterprise application

• Integrating new features with existing menu, recipe, and nutritional data

• Supporting incremental delivery against aggressive commitments

• Improving usability for facility managers and staff

A major area of focus was the Resident Management and Tray Card functionality, a high-demand feature set requested by senior living facilities.

Connective helped design and implement enhancements that allowed facilities to:

• Manage resident profiles, dietary restrictions, and preferences in a centralized system

• Generate and print customizable tray cards for every resident and meal

• Eliminate manual spreadsheet and document-based workflows

• Configure tray card layouts, visibility, and formatting to meet facility needs

• Reactivate seasonal or returning residents while preserving historical data

These features significantly reduced manual effort for dining staff and helped ensure accurate, compliant meal delivery for residents.

• Accelerated delivery of critical, customer-committed features

• Reduced manual work for senior living facility staff

• Improved usability and configurability of a revenue-generating application

• Enabled facilities to more easily manage dietary restrictions and resident needs

• Strengthened the client’s ability to meet customer expectations and retain revenue

While the platform includes AI-enabled capabilities behind the scenes, this engagement primarily focused on delivering practical, high-value product features that directly improved customer operations and supported business growth.